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Money Back Guarantee

At NV Boxes we believe in customer satisfaction, therefore we offer a no quibble money back guarantee.


If you've changed your mind or for whatever reason you wish to return the goods, returning goods to NVboxes it's easy. We offer a full refund or exchange within 30 days of delivery.


Please ensure that all goods being returned are unused and in a resellable condition.


STEP 1

Contact NV Boxes via email at: sales@nvboxes.co.uk stating your order number and the reason for the return.


You’ll need to contact us within 30 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.


STEP 2

We'll get back to you within 48 hours during business days with returns information.

 

STEP 3

Once we've received your returns, your refund will be processed. Refunds will take up to 5 working days to clear your account.