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Money Back Guarantee

At NV Boxes we believe in customer satisfaction, therefore we offer a no quibble money back guarantee.


We want you to shop hassle-free on our website.

 

Most purchases go through with no problems at all. However, if your item doesn’t arrive or wasn’t what was described in the listing:


We'll make sure that you get the item you ordered; or you’ll be refunded the purchase price and original postage costs through paypal.


STEP 1

Contact NV Boxes via email at: sales@nvboxes.co.uk.


You’ll need to contact uswithin 30 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.


STEP 2

We'll get back to you within 48 hours. If you haven’t received what you ordered, we'll quickly refund you through PayPal.