30-Day Money-Back Guarantee

Money Back Guarantee

It is important to us that you're happy with your NV Boxes purchase. If you're not satisfied you will be able to return it within 30 days for a full refund (provided it is in a saleable condition on reaching us). 

Returns must be unused to qualify for a refund. You will need to pay the returns postage, so we recommend you use a tracked service since you are responsible for your parcel until it has been received into our warehouse. We regret we cannot accept liability for items lost or damaged in transit as well as items returned to the wrong address. We ask that all items are packaged safely and securely in perfect saleable condition, ideally in the original packaging.  

Arranging a Return